Terrapin Reopening On Thursday

After weeks of careful planning, Terrapin is excited to announce that we will be welcoming guests back to The Terrace this Thursday, June 4th.  Safely reopening a restaurant amidst the Covid-19 concerns is a challenging undertaking. The new reality of how we interact with each other has forced us to reassess all of our old policies and procedures and develop a new model of guest interaction.  We would like to share some of the changes you might see when you visit Terrapin.

• Limited Terrace Seating Only - As Phase I of the Virginia Reopening Plan only permits 50% capacity outside seating, we will only be able to offer a limited number of tables on the Terrace each night. Tables will be spaced the required six feet from each other and we can only take care of parties of four or less. Except for access to rest rooms, the interior of the restaurant will remain closed to guests. Guest joining us for dinner will be asked to enter and leave through the Terrace entrance only.

• Reservations Are Required And Must Be Made Over The Phone - For the immediate future, we will not be able to accept walk-in diners. Serving guests in-house during our new Covid-19 reality requires a level of planning and forethought that we could not maintain if we allowed walk-ins. In addition, reservations can only be made over the phone to ensure that we have the opportunity to speak with each one of our guests before they come to the restaurant. Dining with us will be a bit of a different experience and we want to make sure our guests know what to expect.

• Masks Required For Guests - Pursuant to Gov. Northam's phase I mandate, masks will be required by all of our guests on The Terrace while away from your table. 

• Guests' Temperatures Will Be Taken - In order to help maintain a safe dining environment, we will be taking each guest's temperature before they enter with a no-touch thermometer. If any member of the party has a fever, the entire party will not be able to dine with us.

• Terrapin Staff Will Wear PPE - Our entire staff will be using appropriate personal protection equipment (PPE). 

• Inclement Weather - In the case of particularly inclement weather, we might have to close The Terrace. We will do our best to inform you as soon as possible if we will not be able to accommodate your reservation. 

• Two Hour Time Limit - A time limit is necessary to ensure a controlled flow of guests into and out of the restaurant. By creating these 'dining blocks' we can be certain that your table will be ready when you arrive and prevent a situation where we might have a number of different parties waiting, in close proximity, to be seated. 

• Special Phase I Menu -  We will not be offering a la carte dining when we first reopen. Instead, we will feature a special three course prix-fixe dinner for $55 per person. Our three course dinner will offer guests a number of choices for each course including many of your favorites. 

• A 20% Service Charge Will Be Added To Checks - All of the revenue will to go our kitchen and service staff

• Limited Hours - To start, we will only be seating the Terrace from 5:00 p.m. - 7:45 p.m. In addition, we plan to only open the Terrace Thursday - Saturday each week and limit Tuesday and Wednesday to to-go orders only and remain closed on Sundays and Mondays. 

We will be back at curbside service next week Tuesday thru Saturday.

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Cheers!

We appreciate the outpouring of community support in these crazy times.

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Terrapin Team

757-321-6688 or

757-321-7269

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